Build lasting relationships that drive growth with Easy CRM VIP
We provide the travel agency with "exclusive" tools to increase the sale of your products.
We import all your customers into the CRM database. It will be preloaded, ready to use with a large number of newsletter templates.
We provide you with a tool that allows you to prepare your offers by product type, by theme or customer preferences, by age, by family situation (family-single, etc.), by anniversary dates, by budgets, etc.
We provide you with the newsletter preparation tool with automatic integration into the CRM.
We install the CRM, we load the customer databases, we configure the email sending boxes, we train the users, we provide maintenance and assistance.
Give your travel agency tools to better segment your customers, better communicate, better sell. You know your products. We make the connection so that the offers are personalized and targeted.
Offrez à votre agence de voyage des outils pour mieux segmenter vos clients, mieux communiquer, mieux vendre.
You know your products.
We make the connection so that offers are personalized and targeted.
Data
We import all your customers into the CRM database. It will be preloaded, ready to use with a large number of newsletter templates.
Tools
We provide you with the newsletter creation tool with automatic integration into the CRM.
Newsletters
We provide you with a tool that allows you to prepare your offers by product type, by theme or customer preference, by age, by family situation (family-single, etc.), by anniversary date, by budget, etc.
Setting
We install the CRM, we load the customer databases, we configure the email sending boxes, we train the users, we provide maintenance and technical assistance.
Power every step of the journey with Easy CRM VIP.
Because customer service is your best asset in the hyper-competitive world of travel, Easy CRM VIP allows you to easily manage your prospects as well as your business & group accounts by providing them with real "pluses".
Preparation of individual and group quotes. Systematic reminder of customers after their return.
Surveys on departure intentions.
Automatic wedding anniversary reminder and sending of personalized travel suggestions.
Targeted SMS.
Tool for creating personalized newsletters by theme (cruises-thalassotherapy-weekends-tours, etc.).
Automatic sending of personalized emails.
Etablissement des devis individuels et groupes. Rappel systématique des clients après leur retour. Enquêtes sur les intentions de départ. Rappel automatique des anniversaires de mariage et envoi de propositions de voyages personnalisées. SMS ciblés. Outil de création de newsletters personnalisées par thématique (croisières-thalasso-weekend-circuits ...). Envoi automatique de mails personnalisés.
Elevate your customer service with trusted AI.
Customize at scale
Connect your marketing
Marketing Engagement
CRM VIP provides a 360-degree view of customers and allows travel agencies to dynamically present targeted tourism offers.
Target audiences with built-in AI. Determine the perfect send timing and frequency to ensure your personalized content drives customer engagement.
Marketing Analysis
CRM VIP allows each seller to manage their daily tasks by file or by customer (sending quotes, telephone reminders, appointments, sending programs or brochures, visa verification, etc.).
CRM VIP allows you to qualify quotes not confirmed by seller and to set up automated reminder and alert processes.
Marketing Personalization
CRM VIP offers intelligent up-sell and cross-sell opportunities based on the best rates for different product and customer segments.
CRM VIP provides sales associates with the information they need to take impactful actions and drive informed customer interactions.
Intelligent Marketing
CRM VIP provides sales associates with the information they need to take impactful actions and drive informed customer interactions.
VIP CRM allows travel agencies to retain their customers, increase their margins while reducing operating costs.
Mine your data in depth
Every communication, at every stage, is a success.
Preparation of individual and group quotes
Recovery of quotes not converted into sales
System for reminding sellers after establishing quotes
Systematic reminder of customers after their return
Surveys on departure intentions
Automatic sending of travel proposals on customer birthdays
Targeted SMS
Automatic sending of personalized emails by theme
Tool for creating personalized newsletters by theme:
stays – cruises – thalassotherapy – weekends – tours ...
Gain speed, efficiency and relevance with Easy CRM VIP.
AI for Marketing with Match&Target
AI combines customer intent and behavior data to personalize every offer, across every touchpoint, helping you achieve better customer satisfaction and higher conversion rates.
Real-time profiling
Match&Target lists the actions to be carried out by sales advisors and allows the qualification of the actions processed.
Use AI to analyze past and real-time behavior to determine customer affinities, interests, and preferences. Deliver personalized messages. Enjoy higher conversion rates.
Task management
Sending brochures or tailor-made programs.
Streamline relationships between marketing and sales.
Messages sent to a colleague internally on a current file.
Tasks on a quote or a customer file (visa verification - request in progress on a reservation - reminder of a receptive - confirmation of an option - change of itinerary, etc.).
Qualification
Qualification of rejected quotes: Reasons for refusal: “Project abandoned (Abandonment); Solution found elsewhere (Competition); Services not available: no follow-up (Unavailable); Solution not satisfactory (Unsatisfactory); Other quote accepted (Multi-quote); Price too high (Price).
Customer reminders when they return from trips. Display the number of days since return as well as telephone numbers and email addresses.
Make every VIP CRM marketing interaction a success.
Get to know every single customer by gathering all their data into a single profile. Personalize your offers across all channels with AI. Build customer loyalty with a remarkable experience to sustain your growth. Generate customer profiles to segment and better target your marketing efforts.
Segment - Target
Create your own criteria based on your business and instantly segment your customer database to identify them.
Themes
A la Carte,
All inclusive,
Coaches, Auto tour,
Balneotherapy/Thalassotherapy,
Grand Tour Circuit,
Club
River cruises
Sea cruises
Family
Golf,
Dream Islands,
Weekend, etc…
Preferences
Cruises: Baby Club, Cabin with balcony, Outside cabin…
Transportation: Favorite airlines: AF, Emirates…
Preferred class: business, first, private transfer…
Accommodation: Club hotel, Charming hotel, Luxury hotel, Rental , Sea view...
Catering ::Local cuisine, Gastronomic, vegetarian…
Entertainment: Visit cultural sites, museums, etc.
American Express GBT trusts Easy CRM VIP
