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Easy CRM Master

Grow your travel agency and deepen your customer relationships with Easy CRM Master.

The all-in-one CRM suite offers marketing, sales, service tools that grow with your travel agency.

Get the flexibility to automate tasks and personalize your CRM with Artificial Intelligence.

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Fonctionnalités

What can you do with Easy CRM Master?

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Easy CRM Master
An integrated platform

Daily management of each seller's tasks

A personalized task tracker lists the actions to be carried out by sales advisors, and allows the qualification of the actions processed: commercial proposals, quote tracking, reminder dates, etc.

Integrated workstation

Messaging: Easy CRM Master is compatible with all messaging systems on the market. For each email sent, you can request a copy in your Outlook mailbox.

Personalized monitoring by seller of each agency

The most complete solution for the integral management of a travel agency that manufactures its tourist products and (or) distributes them on all channels. Reliability and ease of use are guaranteed.

Tools for sending automated newsletters on your offers for prospects and customers based on typologies Tools for sending newsletters on demand on your current offers (last minute - promotions, etc.) A tool for managing the future destinations of customers satisfied with your products A tool for automated reminders of individual quotes / grouped individuals / agency groups A tool for tracking order books A tool for reminding customers when they return to note their observations on their stays or cruises A tool that allows you to retrieve these observations daily to feed a testimonial site A tool that allows you to qualify the reasons for rejected quotes

Cash management

  • Automated check deposits

  • Balances by bank

  • Monitoring commitments

  • Creation of check delivery (customers and non-customers)

  • Creation of Cash Remittance

  • Pay

Customer management

  • Qualification of customers - prospects

  • Creation of quotes

  • Contract creation

  • Automatic generation of invoicing

  • Margin management

  • Monitoring customer payments

Supplier Management

  • Recording supplier invoices

  • Ranking of suppliers by category (ticketing-TO-Club ...)

  • Regulations due

  • Invoice control and payment monitoring

Management control

Compatible with Excel, Easy CRM MASTER makes your life easier by editing all the reports you need for you.

You can break down the information by employee, by customer, by supplier, by period, etc.

Sales analysis

Supplier statistics

  • Details of monthly, annual and between 2 periods purchases

  • Centralization of purchases / month / year

  • List of supplier regulations

  • Supplier invoices not paid on the closing date

  • Supplier invoices not received

  • History of commissions paid by the TO

  • Analysis of application or service fees

  • Annual statement of application or service fees

  • Detail of product codes invoiced

  • Annual statement of invoiced product codes

  • Commission details

Statistics

  • Business volume over a specific period, annual, monthly

  • Customer invoices not settled for financial year N, not settled for financial year N with departure date N

  • Deferred income

  • History of application fees + com and surcom - discounts invoiced

  • Stays and travel only within the European Union, both within the European Union and outside the EU.

Business analysis

New customer and prospect files, new customers per year, new prospects per year, customer age pyramid).
Forecast turnover, actual turnover, differences (graphical representation and detailed figures)
Display with criteria by reservation date, by departure date
Number of customer files per year, tourism files per month of departure, number of customers per city...

Top 10 best customers.

AI for Marketing

Increase the productivity and creativity of your teams with AI integrated into their digital marketing platform.

Guide customers through personalized journeys with automation powered by Match&Target.

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What can you accomplish with AI integrated into your CRM?

Discover reliable AI specially designed to optimize every step of the campaign process.

Mobile client

Deepen your knowledge of your customers.

Creating segments

Segmentation on platforms can take weeks. Now it’s possible in seconds. Easily browse your databases, target your audiences and deploy your campaigns faster, all while reducing the workload of your sales consultants.

Creating content based on your customers’ themes

Create ultra-personalized content at massive scale. With generative AI — contextualized by your first-party, brand, and campaign data — instantly create copy and visuals for your campaigns. You’ll gain relevance, perform more A/B testing, and secure your customer data. Easy CRm Master comes with a variety of newsletter templates.

Optimize your campaign spending and performance.

Planning and automating newsletter sending

Send personalized messages at the right time. Optimize the email at the moment it’s opened, with dynamic and editable sections. All aspects of the email can be personalized, including offers, product selection, and general content, based entirely on a real-time understanding of the customer’s travel purchases.

AI-Automated Offers

Match&Target is a contextual algorithm that leverages historical data, real-time data, and your business logic to identify relevant and dynamic offers throughout the customer journey. As you deliver content and offers to your customers, new data continuously enriches Match&Target, improving the algorithm’s ability to make optimal decisions across a range of dynamic scenarios.

Easy CRM Master offers all the features needed to manage marketing campaigns, from configuration to sending, including content creation.

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