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AI with Hotel CRM solves major problems in the hospitality industry.

Intelligent CRM dedicated to the hotel customer experience

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No credit card required • No software to install

🤖 Match&Target, your hotel's AI robot

" I am Match&Target, the intelligent robot integrated into CRM Hotel"

I analyze your customer data, their stay habits, their preferences and their expectations in order to automatically trigger the most relevant marketing actions.

👉 You know your customers.

👉 I help you to understand them better, communicate better and sell better.

🎯 Advanced segmentation for targeted campaigns

CRM Hotel allows you to segment your customer base with great precision:

  • the themes of the stay,

  • customer preferences

  • the types of offers consumed,

  • age,

  • the family situation,

  • anniversary dates,

  • booking habits.

👉 Each customer receives offers that are truly tailored to their profile.

✉️ Personalized and automated communications

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  • creation of targeted newsletters,

  • automated campaign sending

  • Personalized messages according to customer preferences.

  • Sending messages in the client's language: English - Spanish - German - Portuguese - French - Italian

  • Scheduled reminders at the right time.

👉 More relevant, more effective, more profitable communication.

📊 A 360° customer view

CRM Hotel centralizes all useful data:

  • history of stays,

  • preferences,

  • Marketing interactions,

  • reactions to the campaigns

Your teams have a clear vision to offer consistent and personalized solutions.

🧾 A complete record of your tourism ecosystem

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CRM Hotel stores all the contact details of your partners:

  • local receptionists,

  • airlines,

  • car rental companies,

  • activity providers,

  • guides,

  • excursions, regional partners.


👉 Ideal for enriching the customer experience and enhancing your destination.

👉 No unnecessary re-entry: everything is centralized and immediately accessible.

🌟 Boost customer loyalty and additional sales

By cross-referencing customer data and stay preferences, Match&Target identifies:

  • additional sales opportunities,

  • relevant complementary offers,

  • campaigns with high conversion potential.

👉 Every customer becomes a development opportunity.

Match&Target is not limited to segmentation.

It automates your marketing actions, personalizes your messages and optimizes your campaigns without technical intervention.


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🧠 Match&Target, an intelligence
artificial dedicated to the hotel industry

100% cloud

No software to install

Custom settings

Import your customer database

Newsletter templates included

Training & support

AI for Sales

Ask an expert:

Please specify your request so that the relevant department can contact you more quickly.

Request a callback

Ask an expert:

Please specify your request so that the relevant department can contact you more quickly.

Request a callback

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